Sales & Customer Service Current Job Opportunities
Customer Service Representative
Profile: This position requires a self-motivated, reliable employee to join our Production staff. This position reports to the Production Supervisor. This position supports the company’s production facility with the responsibilities that are included below.
Primary Responsibilities:
- Answer customer calls, process orders, generate customer invoices
- Process web orders
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer’s needs
- Assist sales department with order placement
- File maintenance
- Other duties as assigned
Skills and Qualifications:
- Must be able to multitask and handle fast paced sales and customer service work environment
- Prior successful customer relations experienced is required
- Must be customer driven with a positive attitude, show accountability and professionalism
- Working knowledge of MS Word & Excel
- Data entry skills with accuracy and speed
- Excellent oral and written communication skills
- Ability to effectively communicate and interact when working with cross-functional teams
- Strong organizational skills with the ability to prioritize projects and adapt to changing deadlines
- Ability to take initiative and work independently
- This position is mostly sedentary however some tasks may require lifting, bending or standing
Benefits & Opportunities
Competitive Pay · Health Insurance · Dental Insurance · Life Insurance · 401K · Paid holidays & vacation · On-site fitness room · Employee lounge · Employee discounts