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Sales and Customer Service

Customer Sales Representative

This position demands a self-driven, well organized individual who can exercise decision making skills and time management effectively with little supervision. Excellent verbal and written communication skills are required. This position reports to the Sales Manager. This position supports the company with responsibilities included below.

Primary Duties Include:

  • Answering all customer calls
  • Entering and processing over the phone and website orders
  • Providing knowledgeable answers to customer's questions/concerns about products, pricing, shipping, order placement and availability
  • Greet and direct customers, vendors, and visitors
  • Works with internal departments to meet customer's needs
  • Assist sales department with order placement
  • Upsell items and promotions to customers
  • File maintenance
  • Other duties as assigned

Qualifications:

  • Must be customer driven with a positive attitude, demonstrating accountability and professionalism
  • Must posses the ability to work independently, multi-task & handle fast paced sales in a customer service environment
  • Strong organizational skills with the ability to prioritize and adapt to changing deadlines
  • Excellent verbal & written communication skills are required
  • Prior successful customer relations experience is required

  • Working knowledge of Microsoft Word and Excel with accurate and speedy data entry skills
  • Ability to effectively communicate and interact when working with cross-functional teams
  • This position is mostly sedentary, however, some tasks may require lifting bending and standing

 

Account Executive

This position requires a highly motivated, self-driven individual who exercises decision making skills to form strong customer relations and promote product awareness. This position reports to the Sales Manager. This position supports the company with the responsibilities included below.

Primary Duties Include:

  • Selling PS Seasoning & Spices' products to establish customers and new prospects
  • Carrying out entire sales process from proposal to close including entering sales orders
  • Tracking activity, prepare and maintain sales records for sales leads and account status
  • Fulfilling customer needs and develop solutions when problems arise
  • Soliciting and maintaining contact with current and prospect key accounts in person and by phone
  • Traveling to customers in order to foster healthy relationships and encourage future growth
  • Nation wide traveling to attend trade shows (including weekends); setting up and tearing down company booth and displays
  • Attending regular special training sessions and seminars
  • Other duties as assigned

Qualifications:

  • Experience in the meat/protein industry preferred with a passion for food, cooking, the outdoors, hunting and fishing
  • Prior successful sales experience and customer relations required
  • Must be customer driven with a positive attitude, demonstrating accountability and professionalism
  • Must have a valid driver's license with a safe record
  • Moderate overnight travel required; up to 50%
  • Ability to effectively communicate and interact when working with cross-functional teams
  • Strong computer, organizational and communication skills necessary
  • Ability to take initiative, work independently, prioritize projects and adapt to changing deadlines
  • Willingness to cultivate career-growth opportunities and advancement within a progressive, forward-thinking firm with a proven record of steady growth
  • This position is mostly sedentary, however, some tasks may require lifting, bending and standing